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Technical Prerequisites

Please review the below prerequisites for using Wave:

  • Wave is optimized for Google Chrome​ and supports Chromium-based Edge. The supported versions are the current Chrome release (called stable channel) and the last two releases. Enabling browser auto-updates will ensure users have the latest browser and security patches installed. ​ ​
  • Wave Mobile is supported on Safari on iOS devices and Chrome on Android devices.
  • Internet Explorer 11, Firefox, and Safari are not supported in Wave.
  • Recommended network bandwidth is 200-500 kbits/s download speed per concurrent user
  • Recommended internet connection is 2 Mbits/s
  • Recommended PC characteristics are Intel I5/17 CPU, GPU Support, minimum 4GB RAM, 1280x768 resolution or higher

Contact your local IT support for help or clarification with any of the above pre-requisites or recommendations. Please note that these apply to computers and tablets.

If you encounter any Wave technical issues, please submit a Wave Support form.

Troubleshooting and FAQs

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